Caffé Culinaire
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Welcome to Caffé Culinaire

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Customer Service

Shipping & Delivery
Shipping charges for products with shipping costs are shown in the shopping cart before you pay at check out.

Orders shipped to Alaska, Hawaii, Puerto Rico and outside the United States will have additional shipping charges. We will contact you via email or phone for your approval.

Caffeculinaire.com ships to the United States and Canada via either USPS, UPS or FedEx. For orders outside the USA please contact us to arrange delivery.

Privacy & Security

CAFFE’ CULINIAIRE – JAVA ROASTERIES, Inc
Our Commitment To Privacy

 

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:

This notice applies to all information collected or submitted on this website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

Name
Address
Email address
Phone number

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

Name
Address
Phone Number

The Information We DONT Collect:

Credit/Debit Card Information

The Way We Use Information:

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment To Children's Privacy:

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

How You Can Access Or CorrectYour Information

You can access all your personally identifiable information that we collect online and maintain by calling us or sending us an email.. We use this procedure to better safeguard your information.

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please contact us.


Returns & Replacements
We make every reasonable effort to ensure your product arrives fresh and safe.  If you should have  a problem with your shipment please contact us by phone or email.  We will accept and replace an orders within 30 days of purchase at our discretion.
Ordering
When placing orders online, please follow instructions carefully! Should you have any problems with the ordering sequences provided, please contact our customer-service dept. during business hours for assistance.
Payment, Pricing & Promotions
We gladly accept the following methods of payment online:
Visa
Master Card



Promotions and pricing are subject to change without notice.  For the most up to date pricing and promotion informaiton please see the main pages of our site.

Viewing Orders
To view your orders simply follow the prompts leading to your current shopping cart contents or log into your account from our main page.

 

 

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